Frequently Asked Questions
Everything you need to know about our artisanal home collections.
How should I care for my Juliska ceramics and glassware?
Most of our ceramics are dishwasher, microwave, and oven safe, though we recommend using a low-heat setting. For our mouth-blown glass, we suggest hand washing to preserve its clarity and delicate details.
What is your shipping policy for fragile items?
We take immense care in packaging your order using sustainable, shock-absorbent materials. Standard shipping typically arrives within 5-7 business days, and white-glove delivery is available for larger furniture pieces.
Do you offer a bridal or gift registry?
Yes, we offer a comprehensive registry service that allows you to curate your dream home collection. Guests can easily purchase items online, and we provide complimentary gift wrapping for all registry orders.
What is your return policy?
We want you to love your home. If you are not completely satisfied, you may return unused items in their original packaging within 30 days of delivery for a full refund or exchange.
Are your products handmade?
Many of our collections are handcrafted by European artisans. Because of this artisanal process, subtle variations in color and texture are expected and celebrated as unique characteristics of each piece.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.